Formcrafts - a form and survey platform for Salesforce, HubSpot, etc
  1. Templates
    1. All templates illustration
      All templates
    2. Application forms illustration
      Application forms
    3. Calculation forms illustration
      Calculation forms
    4. Lead generation forms illustration
      Lead generation forms
    5. Customer service illustration
      Customer service
    6. Evaluation forms illustration
      Evaluation forms
    7. Survey and feedback illustration
      Survey and feedback
    8. Operations forms illustration
      Operations forms
    9. Payment forms illustration
      Payment forms
    10. Booking and registration illustration
      Booking and registration
    11. Salesforce forms illustration
      Salesforce forms
    12. Other forms illustration
      Other forms
  2. Features
    1. 18 Form Fields illustration
      18 Form Fields
    2. 19 Integrations illustration
      19 Integrations
    3. Conditional Logic illustration
      Conditional Logic
    4. Multi-step Forms illustration
      Multi-step Forms
    5. Calculations illustration
      Calculations
    6. Partial Submissions illustration
      Partial Submissions
    7. Save & Resume illustration
      Save & Resume
    8. Payments illustration
      Payments
    9. Hidden Fields illustration
      Hidden Fields
    10. Dynamic Dropdowns illustration
      Dynamic Dropdowns
    11. Engagement analysis illustration
      Engagement analysis
    12. Multilingual forms illustration
      Multilingual forms
  3. Pricing
  4. Help
  5. Login
  6. Signup
    →
  • Help index
  • Features
    • Conditional logic
    • Prefill forms
    • Multi-step forms
    • Calculations
    • Partial submissions
    • Field references
    • Save and resume
    • Hidden fields
    • Dynamic lookup
    • Workflows
    • Dynamic dropdowns
    • Multilingual forms
    • Privacy mode
    • Success message
    • Form redirect
    • GA/GTM
    • Accept payments
    • Linked forms
    • Disable form
  • Styling
    • Custom CSS
    • Custom fonts
    • Color scheme
    • Form background
  • Analytics
    • Test mode
    • Overview
    • Field analytics
    • Form engagement
  • Workflows
    • Send emails
    • Form redirect
    • Success message
    • Webhooks
    • Create PDF
    • ActiveCampaign
    • Asana
    • Mailchimp
    • Front app
    • Freshdesk
    • Google Sheets
    • Pipedrive
    • Linear
    • Klaviyo
  • Sharing
    • Custom form link
    • Embed on a page (inline)
    • Embed on a page (popup)
    • Embed in emails
    • Embed on WordPress
    • Embed on Shopify
    • Embed on Squarespace
  • Salesforce
    • Overview
    • Create records
    • Update records
    • Related records
    • Dynamic picklists
    • Attach files
    • Create PDFs
    • Form prefill
  • HubSpot
    • Overview
    • Create contact form
    • Create lead capture form
    • Create customer survey
    • Prefill HubSpot form
    • Embed on HubSpot page
    • Uninstall
  • Zendesk
    • Create ticket form
    • Create CSAT survey
    • Embed on Help Center
    • Prefill ticket form
  • Admin
    • Users
    • Custom domain
    • Vanity subdomain
    • Subscription
  • Developers
    • Embed Library
    • API keys
    • API v1
    • API v2
  • Others
    • Partner program
    • GDPR compliance
    • Workflow logs
    • White labeling
    • Form speed
    • Zapier
    • Migration
  • Contact
  1. Help
  2. ›
    Features
  3. ›
    Form redirect

Redirecting After Form Submission

On this page
  1. Introduction
  2. Default redirect
  3. Workflow redirect
  4. Other notes
    1. Understanding delay
    2. Redirect for embedded forms

Introduction

Form redirect takes your visitors to another web page once they have submitted a form. Redirects can be used to:

  • Thank users for submitting the form
  • Forward them to further resources
  • Take them to a linked form
  • Give them access to a resource

There are two ways to configure form redirect:

Default redirect

This option can be accessed on the form editor page, under Settings → General → Redirect on submit. Here you can enter the redirect URL and an optional delay in seconds.

Default redirect can be overridden by a workflow redirect.

Using default form redirect
Using default form redirect

Workflow redirect

You can add workflows on the form editor page via Workflows → Add workflow.

Using form redirect via workflows allows you to configure conditional form redirects. You can redirect users to different steps based on their input.

For example, we want to redirect the user to example.com/toronto-success if the user selects Toronto in the city field.

Using conditional form redirect
Using conditional form redirect

You can create multiple workflows to redirect users to different steps based on their input.

If the conditions are not met, the form will use the default redirect URL.

Other notes

Understanding delay

The delay is the time in seconds before the redirect occurs. If you set the delay to 0, the redirect will happen immediately. Setting a delay number allows users to view the success message before being redirected. It is important to consider the length of the message when setting the delay.

When the delay is set to 0, no success message will be displayed.

Redirect for embedded forms

If you are using an embedded form, the redirect will happen on the parent page. For example, if you have embedded a form on example.com/form, the redirect will happen on example.com.

However, before you copy the embed code from the Share page you can enable the Redirect within iframe option. This will redirect the user to the specified URL within the iframe.

Minimal, fast, and powerful. Try now.
Formcrafts - a form and survey platform for Salesforce, HubSpot, etc

Subtle Web Inc,
225 Railway St E,
T4C 2C3, Cochrane AB

Salesforce AppExchange partner logo HubSpot app partner logo
Templates
Application formsLead generation formsSurvey & feedback formsEvaluation formsSupport request formsBooking & registrationContact forms
Comparisons
vs AllFormAssemblyTypeformJotformWufooSurveyMonkey
Features
Conditional logicSalesforce formsHubSpot formsZendesk ticket formsEmail formsIntegrationsForm fields
Resources
Help centerBlogDeveloper APIGDPRStatusReport abuseContact us
Company
About usNonprofitCase studiesSecurityTerms and privacy