Zendesk
How can I use Formcrafts with Zendesk?
Zendesk ticket forms
Create smart support ticket forms ↗ with Formcrafts and embed them on your Zendesk help center.
Zendesk satisfaction surveys
Create customer satisfaction surveys ↗ (CSAT), or Net Promoter Score (NPS) surveys. Embed them in your Zendesk emails or help center.
Why pick Formcrafts over Zendesk forms?
Share / embed
Share hosted form links or embed your forms anywhere (Zendesk help center, Shopify, WordPress, Webflow, custom website etc …)
Smart forms
Use conditional logic to hide / show field. Create ‘search’ fields in your forms. Use hidden fields to pass information. Use math calculations.
Multi-page forms
Split your forms over multiple pages, and add dozens (or even hundreds) of fields.
Accept files
Allow users to upload multiple files on your forms.
Get insights
View detailed insights for each field. For example, most common support queries, or average agent score.
Highly customizable
Choose from dozens of survey and support templates. Use advanced styling options to match your brand.
Accept payments
Add a credit card field and accept payments through your forms.
