Support addon for FormCraftsPopular
How can I use FormCrafts with Zendesk?
- Support ticket forms
Create smart support ticket forms and easily share them, or embed them on your Zendesk portal / website.
- Customer surveys
Create customer satisfaction surveys (CSAT), or Net Promoter Score (NPS) surveys.
Why pick FormCrafts over Zendesk forms?
- Share / embed
Share hosted form links or embed your forms anywhere (Zendesk portal, Shopify, WordPress, custom website etc ...)
- Smart forms
Use conditional logic to hide / show field. Create 'search' fields in your forms. Use hidden fields to pass information. Use math formulas.
- Multi-page forms
Split your forms over multiple pages, and add dozens (or even hundreds) of fields.
- Accept files
Allow users to upload multiple files on your forms.
- Get Insights
View detailed insights for each field. For example, most common support queries, or average agent score.
- Highly Customizable
Choose from dozens of survey and support templates. Use advanced styling options to match your brand.
- Accept Payments
Add a credit card field and accept payments through your forms.
Want to learn more? Read our extensive guide on creating Zendesk ticket forms.
TutorialsHow to Embed Forms in Emails
How to Pre-fill embedded forms (advanced)
How to Embed Forms in your Zendesk Help Center
How to Create a Customer Satisfaction Survey for Zendesk
How to View Error Logs
How to Create a Zendesk Ticket Form