Feature request form

Form use cases

This template is highly adaptable and can be configured for various use cases, such as:

1. 
   Healthcare:

   Allow patients to request new telemedicine features for virtual appointments on the clinic's website.

2. 
   E-Commerce:

   Enable customers to suggest new product categories or features for an enhanced shopping experience.

3. 
   Hospitality:

   Allow guests to suggest improvements or additions to the hotel to improve future visits.

4. 
   App Development:

   Let clients request specific investment tracking or budgeting features in a banking app.

Conditional fields

This form template uses conditional logic to show some fields dynamically. If the customer selects their request priority as High we show them an option asking if they would like to schedule a call to discuss this further.

Sharing the request form

There are several ways you can share the feature request form with your customers.

1. Unique link:

   You can create a customized unique form link, like company.formcrafts.com/feature-request. Your customers would be able to request features here.

2. Advanced embed:

   Maybe you'd like to embed the form directly into your product. Our embed library (@formcrafts/embed) can be used by your developers to create customized inline or popup embeds.

Use integrations

Formcrafts natively integrates with dozens of other platforms, allowing to create efficient processes. Here are some ways you can integrate a feature request form with other services:

• 
  Linear:

  Create a new issue in Linear

• 
  Zendesk:

  Create a new service ticket in Zendesk

• 
  Email:

  Notify a product manager via email. You can also use conditions to route the email to different departments based on form selections.

• 
  Webhook:

  Send the request details to a custom URL. You can then use this web URL to feed data into a custom CRM, or Jira.

Request insights

You can analyze the request type field to understand which feature-types are most commonly requested by your customers. For a product dev team this is a goldmine of information.

Frequently asked questions

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