Support addon for FormCrafts
How can I use FormCrafts with Freshdesk?
- Support ticket forms
Create smart support ticket forms and easily share them, or embed them on your Freshdesk portal / website.
- Customer surveys
Create customer satisfaction surveys (CSAT), or Net Promoter Score (NPS) surveys.
Why pick FormCrafts over Freshdesk forms?
- Share / embed
Share hosted form links or embed your forms anywhere (Freshdesk portal, Shopify, WordPress, custom website etc ...)
- Smart forms
Use conditional logic to hide / show field. Create 'search' fields in your forms. Use hidden fields to pass information. Use math formulas.
- Multi-page forms
Split your forms over multiple pages, and add dozens (or even hundreds) of fields.
- Accept files
Allow users to upload multiple files on your forms.
- Get Insights
View detailed insights for each field. For example, most common support queries, or average agent score.
- Highly Customizable
Choose from dozens of survey and support templates. Use advanced styling options to match your brand.
- Accept Payments
Add a credit card field and accept payments through your forms.
TutorialsHow to Create a Customer Satisfaction Survey for Freshdesk
How to View Error Logs
How to Create a Freshdesk Ticket Form