Freshdesk
How can I use Formcrafts with Freshdesk?
Freshdesk ticket forms
Create smart support ticket forms ↗ with Formcrafts and embed them on your website.
Freshdesk satisfaction surveys
Create customer satisfaction surveys ↗ (CSAT), or Net Promoter Score (NPS) surveys. Embed them in your emails, or share them on social media.
Why pick Formcrafts over Freshdesk forms?
Share / embed
Share hosted form links or embed your forms anywhere (Shopify, WordPress, Webflow, custom website etc …)
Smart forms
Use conditional logic to hide / show field. Create ‘search’ fields in your forms. Use hidden fields to pass information. Use math calculations.
Multi-page forms
Split your forms over multiple pages, and add dozens (or even hundreds) of fields.
Accept files
Allow users to upload multiple files on your forms.
Get insights
View detailed insights for each field. For example, most common support queries, or average agent score.
Highly customizable
Choose from dozens of survey and support templates. Use advanced styling options to match your brand.
Accept payments
Add a credit card field and accept payments through your forms.
