Support form templates
FormCrafts integrates with support and help desk software like Zendesk, Freshdesk, and Front. This allows you to create dynamic support ticket forms and use them in place of the default ticket forms. Dynamic support forms in FormCrafts have advanced features like:
- Nested conditional logic
- Multi-step layout
- Autocomplete lists
- Advanced styling & customization.
Simple customer request
- Use images to customize the form
- Ask for requester info
- Choose the department to contact
Refund request
- Use images to customize the form
- Ask for the source of referral
- Ask for the order number
Help desk with links
- Use images to customize the form
- Ask for issue type
- Show relevant links based on issue type
Report missing order
- Support ticket form type
- Ask for the order number
- Ask for the order date
Smart support form (2)
- Seamless mode
- Use conditional logic to show fields based on the issue
- Show feedback fields if the issue type is 'feedback'
Dynamic support form
- Show fields based on issue-type
- Send emails when certain conditions are met
- Use images to customize the form