Report abuse form
Free form template to allow visitors or customers to report abuse, like phishing forms, hate speech, fraud, threats, etc ... Collect personal information and other issue details like URL, screenshot uploads, targets, etc ... Turn new responses into Zendesk tickets, Salesforce cases, or send admin emails.
- Secure
- GDPR-compliant
- Mobile-friendly
- WCAG2-compliant
- Blazing fast
- Customizable
Some use cases
This template can be used to allow reporting a wide range of issues, and for different industries. Some illustrative examples:
Allow customers to report security vulnerabilities easily. Adapt by adding software version, and priority fields.
Facilitate students and staff in reporting misconduct or policy violations. Make personal fields optional to allow for anonymous reports.
Sharing the form
A report abuse form should be easily accessible. Here are some ways to achieve that:
- Unique link:
Create a unique shareable link, like example.formcrafts.com/report-abuse. This easy-to-remember link can be added to email footers, website footer, or help articles.
- Seamless embed:
Use the embed code to directly embed the form inside a help article or user dashboard, further reducing friction.
Notifications and integrations
Here are some ways to use workflows to send notifications and integrate with other applications:
- Email:
Notify the admin on new reports. If the priority is high, also notify additional users.
- Zendesk:
Create a new Zendesk ticket.
- Front:
Create a new inbox message in Front app.
Analyze responses
Field analytics help you see which report types are common. This info guides you on what issues occur most. Example, if harassment is the most common issue type then you should improve user moderation.
Related templates
- Secure
- GDPR-compliant
- Mobile-friendly
- WCAG2-compliant
- Blazing fast
- Customizable