Step 1

On your FormCrafts dashboard click New Form, enter a name, and click Create Form.

Now add the following fields:

  1. A One Line Input field labelled Your Name
  2. An Email field labelled Your Email
  3. A Comment field labelled Describe the Issue
  4. (optional) Add a File Upload field

This should be our form right now:

Supportbee ticket form

Step 2

Next go to Addons on the top-left corner -> Help Desk and enable Supportbee. Add your Supportbee subdomain and API key, and map the fields like such:

Our form is ready.