Rise Gardens Support Form

Welcome to Rise Gardens

Support Form. Let us Help you!

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I have a question about...
My Garden is...
I need help with...
I need help with installing...
I have a...
My Family Garden's…
My Garden's Pump ...
My Personal Garden's...
My control board's light...
My control board's light...
My water-level lights...
Where is your Garden leaking?
Where is the damage?...
My Garden's Pump
My LED Grow Lights/light button aren’t working.
The Damage is...
I have a question about a recent order.
I want to know the status of my recent order
1.3.3 My order arrived damaged
I would like to update my recent order (it has not yet shipped)
I have a question about
My plant(s) has a health issue
It never sprouted
It has algae/mold
It has brown leaves
It has yellow leaves
It has purple leaves
It isn't producing fruit (vegetables).
It has leaves that are curling.
It's wilting and/or drooping.
It has spots on its leaves.
It has bugs
I want to learn about transplanting.
I want to learn about harvesting.
Nutrients:
I want to learn about adding Nutrients to my Garden
I want to learn about the pH of my Garden
I have an EC/pH Sensor
I don't have an EC/pH Sensor
My nursery/Garden 2.3
There's a substance in the water 2.3.1
I want to learn about my Nursery 2.3.2

It sounds like your Garden has a mold issue. You might find this guide helpful...

Mold and Algae Guide


If you still need assistance after following this guide, please complete the form below. Our Support Team will get back to you with more solutions.

It sounds like you have questions about the layout of your Garden. You might find this guide helpful...

Plant Spacing Guide


If you still need assistance after following this guide, please complete the form below. Our Support Team will get back to you with more solutions.

It sounds like you have questions about your Nursery. You might find this guide helpful...

Nursery Guide


If you still need assistance after following this guide, please complete the form below. Our Support Team will get back to you with more solutions.

It sounds like you have questions about Nutrients. You might find helpful...

Nutrients and pH Guide


If you still need assistance after following this guide, please complete the form below. Our Support Team will get back to you with more solutions.

It sounds like you have questions about Nutrients. You might find helpful...

Nutrients and pH Guide


If you still need assistance after following this guide, please complete the form below. Our Support Team will get back to you with more solutions.

It sounds like you have questions about pruning your plants. You might find helpful...

Pruning Guide


If you still need assistance after following this guide, please complete the form below. Our Support Team will get back to you with more solutions.

It sounds like you have questions about transplanting your plants. You might find helpful...

Transplanting Guide


If you still need assistance after following this guide, please complete the form below. Our Support Team will get back to you with more solutions.

It sounds like you have questions about pests. You might find helpful...

Pest Guide


If you still need assistance after following this guide, please complete the form below. Our Support Team will get back to you with more solutions.

It sounds like you have questions about pollination. You might find helpful...

Follow the guide


If you still need assistance after following this guide, please complete the form below. Our Support Team will get back to you with more solutions.

It sounds like you have questions about germination. You might find helpful...

Follow the guide


If you still need assistance after following this guide, please complete the form below. Our Support Team will get back to you with more solutions.

It sounds like your Garden has a mold issue. You might find this guide helpful...

Mold and Algae Guide


If you still need assistance after following this guide, please complete the form below. Our Support Team will get back to you with more solutions.

It sounds like you need to replace your Garden's control board. You might find this guide helpful...

Control Board Replacement Procedure


If you still need assistance after following this guide, please complete the form below. Our Support Team will get back to you with more solutions.

It sounds like you need to replace your Garden's ultrasonic sensor. You might find this guide helpful...

Ultrasonic Sensor Replacement Procedure

If you still need assistance after following this guide, please complete the form below. Our Support Team will get back to you with more solutions.

It sounds like your Garden's ultrasonic sensor is having some issues. You might find this guide helpful...

Ultrasonic Sensor Troubleshooting Guide

If you still need assistance after following this guide, please complete the form below. Our Support Team will get back to you with more solutions.

It sounds like your Garden is having some WiFi connection issues. You might find this guide helpful...

WiFi Connection Guide


If you still need assistance after following this guide, please complete the form below. Our Support Team will get back to you with more solutions.

It sounds like your pump is having some issues. You might find this guide helpful...

Personal Garden Pump Troubleshooting Guide


If you still need assistance after following this guide, please complete the form below. Our Support Team will get back to you with more solutions.

It sounds like your Garden is having some WiFi connection issues. You might find this guide helpful...

WiFi Connection Guide


If you still need assistance after following this guide, please complete the form below. Our Support Team will get back to you with more solutions.

It sounds like your pump is having some issues. You might find this guide helpful...

Family Garden Pump Troubleshooting Guide


If you still need assistance after following this guide, please complete the form below. Our Support Team will get back to you with more solutions.

Please complete the form below and our Support team will get back to you with a Step by Step to help you solve your problem

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