Warranty Claim Form
Full Name
Email Address
Postcode
Order Number
Delivery Date
Batch Number
(Can be found on a label on the base of the sofa or under the one of the seat cushions)
Description of the problem
Image of the whole sofa
Drag and drop or browse files to upload
Image showing the batch number
Drag and drop or browse files to upload
Images of the problem
Drag and drop or browse files to upload
Video of the problem (optional)
Drag and drop or browse files to upload
Once your form is submitted, you will receive a response from our Warranty team within 48 hours.
Please note, all above information is required in order to be able to fully investigate your issue as quickly as possible. Any missing information could cause delays with being able to investigate your claim.
All Warranty issues are dealt with via our online-based Warranty team. Our customer service team are not trained to deal with any Warranty Claims.
SUBMIT WARRANTY REQUEST
SUBMIT WARRANTY REQUEST