TESmart
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TESmart warranty policy
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Please make sure that the information filled in is accurate, incorrect information will cause the extended warranty application to be rejected.
Please make sure that you are registering TESmart KVM switch series products, and non-KVM switch series products are temporarily not covered by the registration extension warranty.
First Name
Last Name
Email
Phone
Gender
Male
Female
Age
<25
25-29
30-34
35-40
40-44
45-49
50-54
55-59
>60
1. Where did you hear about our products?
2. Your profession
Faculty/Educator
Office Staff/Government Employee
Retailer/Commercial/Store Seller
Studio/Art/Soho/Freelancer
Housekeep/Housewife
Programmer/Internet/Computer Engineer
Medical/Law Professional
Transit/Driver/Travel Relative
Manufactory Worker
Fashion Relative/Media/PR/Broadcast
Finance/Insurance/Salesman
Students
Designer/Editor/Director/Architect/Print
Trader/Business Tripper
Retirees
Other
2. Your profession
3. What role do you play at work?
Boss/Leader/Chairman
Manager/Supervisor
Clerk/Technician/Staff
Temporary staff
Other
3. What role do you play at work?
4.
Where do you use our products?
Office (of the company)
Home Office
Data Center
Control Room
Study Room
Living Room
Other
4. Where do you use our products?
5. What types of your input devices are?
Laptop
Desktop
DVR/NVR
Video conferencing system
Server
IoT
NUC
Other
5. What types of your input devices are?
6.
How many input devices you have?
1
2
3
4
8
16
Other
6. How many input devices you have?
7.
How many monitors you have?
1
2
3
4
8
16
Other
7. How many monitors you have?
8.
What operating systems are your input devices?
macOS
Microsoft Windows
Ubuntu
Fedora
Debian
FreeBSD
Solaris
Raspberry Pi OS
CentOS
Chrome OS
Other
9.
What type of work are your computers mainly used for?
Video Editing
Programming
3D Modeling
Graphic Design
Data Analysis
Server/Computer Room/Data Center
Financial Services
Gaming E-sports
Live Stream
Teaching
Clerical Work
Remote Learning
Remote Management
Production Line
Hybrid Workplace
10.
Which of the following devices will you plug into the USB port on the product?
Flash Drives
Hard Drives
Printers
Cameras
Headsets
USB Hubs
USB Docking Stations
11.
Favorite feature（What features of our products do you like the most?)
12.
Least favorite feature/needs improvement（May I ask which features of our products you dislike the most and where our products need to be improved)
1. Product Model
You can find the product model and SN on the bottom of the product or on the side of the box.
2. Date of Purchase
You can find the date of purchase in your order history.
3. Where Did You Buy It?
The registration extension warranty program is available for customers in the U.S. and EU who order from websites or Amazon stores operated by TESmart brand.
tesmart.com
tesmart.de
amazon
newegg
eBay
4. Upload Proof of Purchase* (PDF, JPG)
Screenshot of order or receipt. A valid proof of purchase must show seller information, product description, order time and price.
Drag and drop or browse files to upload
5. Upload Images of the Environment You Work with TESmart Products
Please share photos/videos of your computers and monitors in daily use, showing the best side of your desktop. By submitting, you agree that your images may be featured on our website with privacy respected.
Drag and drop or browse files to upload
The images below are for reference only.
Example 1
Example 2
Example 3
I would like to receive promotional communication about TESmart products, services, events, and promotions. I can easily unsubscribe at any time!
TESmart can send me relevant non-promotional texts about my product and services. I can easily unsubscribe at any time!
I agree to the terms and conditions of the TESmart Warranty Policy.
Submit
Submit