Where should we ship the teleCalm adapter? This may be the account holder's address or an alternate shipping address. On rare occasions, this may be a senior living community, but it is not recommended.

Where will the adapter be located? This would be the physical address, including apartment or room number of the person that will be using the phone.

teleCalm provides service using either our Ethernet adapter or our wireless cellular adapter.

Our wireless cellular adapter uses our AT&T cellular connection, which means it does not require internet or use the building's phone wiring. It will work great as long as there is good AT&T cellular coverage in the resident's home/apartment. Here's a quick video showing the easy setup.

Our ethernet adapter plugs into an internet router's ethernet port in the senior's home/apartment. It does not use wifi or the building's telephone wiring and provides excellent service in areas where AT&T cellular coverage is poor. Here's a quick video showing how it connects to the router.

teleCalm provides a brand new phone number for your convenience. Many subscribers find that starting fresh is easier, especially when there are only a small number of friends and family to give the new number out to.

However, if you need to port an existing phone number, we can help process that port request on your behalf, but it is NOT immediate. This process can take 2-3 weeks and there will be a $25 charge once porting is successful. More info on porting can be found here.

All teleCalm subscribers must read and agree to teleCalm's Terms of Service, including SMS messaging terms, and grant teleCalm express permission to send automated and customer service-related text messages to my mobile phone.