Primary Caregiver (Account Holder) Information

teleCalm accounts are in the caregiver's name, not the name of the loved one.

Unlike traditional phone service, teleCalm considers the caregiver to be the account holder and their loved one to be the end-user. This allows the caregiver to be the primary point of contact for any questions and support interactions regarding the account.


Shipping Address

Where should we ship the teleCalm adapter? This is usually the primary caregiver's address or another family member that lives near the loved one. On rare occasions, this may be a senior living community, but it is not recommended.

End User Information

Where will the adapter be located? This would be the physical address, including apartment or room number of the person that will be using the phone.
This will also be used as the 911 address that emergency dispatchers will see if 911 is dialed.

No Internet Required

The plan you’ve chosen will connect using the adapter’s own built-in cellular service at no additional cost, as long as there is good cellular coverage in the resident's home/apartment. 
While not required, the teleCalm adapter can also connect over the internet, if available.

No Internet Required

The plan you’ve chosen will connect using the adapter’s own built-in cellular service at no additional cost, as long as there is good cellular coverage in the resident's home/apartment. 
While not required, the teleCalm adapter can also connect over the internet, if available. This can be a dedicated internet service in your loved one’s apartment, and includes most free community WIFI in senior living communities.

Needing to keep the old phone number?

teleCalm provides a brand new phone number for your convenience. Many subscribers find that starting fresh is easier, especially when only adding a small number of trusted contacts.
However, if you need to port an existing phone number, we can help process that port request on your behalf, but it is NOT immediate. This process takes 7-10 days, but can take up to 3 weeks and there will be a $25 charge once porting is successful. More info on porting can be found here.

Optional Messaging Authorization (SMS Opt-In)

By selecting YES, I agree to receive SMS updates from teleCalm to the number provided. Message and data rates may apply. Message frequency varies. Text STOP to cancel. View the terms and conditions and privacy policy. SMS messaging authorization is NOT required for teleCalm service.
Updates include direct contact with our Customer Support team and receipt of timely service-related messages.
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