Requester Name
Requester Email
Do you have existing order?
Yes
No
Your location
US
Non-US
Country/Region
Belgium
Luxembourg
Netherlands
Sweden
Switzerland
Germany
Austria
Poland
Czech
France
Croatia
Romania
Serbia
Cyprus
Slovakia
Hungary
Canada
Slovenia
Bulgaria
Malta
Estonia
Latvia
Lithuania&Latvia
Greece
Ireland
Portugal
Italy
UK
Spain
Australia
New Zealand
Japan
Russia
Kazakhstan
Ukraine
Azerbaijan
Turkmenistan
Uzbekistan
Tunisia
Hong Kong China
Macau China
Thailand
Malaysia
Singapore
Indonesia
Vietnam
Philippines
UAE
Qatar
Turkey
Jordan
Saudi Arabia
Lebanon
Bahrain
Korea
Argentina
Brazil
Paraguay
Morocco
Panama
Ecuador
Colombia
Peru
Mexico
Salvador
Guatemala
Uruguay
Chile
Dominica
Togo
Israel
South Africa
Egypt
Rwanda
Mozambique
Nigeria
Kenya
Ghana
Reunion Island
Taiwan China
Others
Request Intention
Personal User
Education/Bulk Purchase
School/Academy Name
Product
1. mBot
2. mBot2
3. Codey Rocky
4. mTiny
5. mBot Ranger
6. mBot Ultimate
7. mBot Mega
8. NextMaker
9. CyberPi
10. HaloCode
11. Others
Quantity
1. Below 18 Packs
2. 18-36 Packs
3. 36-50 Packs
4. Above 50 Packs
Purchase platform
Makeblock website
Amazon
Others
Amazon Order ID
Pre-Sales
Pre-sals: Product inquiry
Pre-sals: Promotion inquiry
Pre-sals: Policy inquiry
Pre-sals: Payment inquiry
Pre-sals: W9 form for tax exempt
Pre-sals: Buy accessory
Other inquiries related to pre-sales
After-Sales
After-sales: Technical support
After-sales: Download software
After-sales: Order modification
After-sales: Cancellation request
After-sales: Order related questions
After-sales: Delivery related issues
After-sales: Warranty related issue
After-sales: Return & Refund application
After-sales: Spare parts purchase
After-sales: Software translation problem
After-sales: Request for data files
Other inquiries related to After-sales
Description
Upload a
file
Drag and drop or browse files to upload
We would appreciate it if you could let us know the reason for your cancellation.
Cancel reason: Change my mind
Cancel reason: Placed wrong order
Cancel reason: Forgot to insert promo code
Cancel reason: Preparing time is too long
Cancel reason: Personal reason
Cancel reason: Others
Submit Ticket
Submit Ticket