Requester Name
Requester Email
Do you have existing order?
Yes
No
Pre-Sales
Pre-sales/Product inquiry
Pre-sales/Bulk purchase
Pre-sales/School purchase
Pre-sales/Policy inquiry
Pre-sales/Payment inquiry
Pre-sales/Purchase with PO
Pre-sales/Promotion inquiry
Pre-sales/Education discount
Pre-sales/Others
After-Sales
After-sales/Technical support
After-sales/Download software
After-sales/Order modification
After-sales/Cancellation request
After-sales/Order related questions
After-sales/Delivery related issues
After-sales/Warranty related issue
After-sales/Return & Refund application
After-sales/Spare parts purchase
After-sales/Software translation problem
After-sales/Request for data files
After-sales/Others
We would appreciate it if you could let us know the reason for your cancellation.
Cancel reason: Change my mind
Cancel reason: Placed wrong order
Cancel reason: Forgot to insert promo code
Cancel reason: Preparing time is too long
Cancel reason: Personal reason
Cancel reason: Others
Order ID
Purchase platform
Makeblock website
Amazon
Others
Description
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