CheckYeti
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Welcome to CheckYeti Support
Let us know how we can help
Category of issue
I have a booking
I want to book
My account
This section might help you:
CheckYeti Customer Account
What is your issue?
Pick your issue
I have not received an email after booking
I want to cancel my booking
I want to be refunded for my booking
I want to change my booking
I want to write a complaint
I have an issue with my payment after I booked
I want to make a new booking
I want to unsubscribe from your emails
I have an issue not listed above
For the issue you picked, this
article
may help you.
If you want to cancel your booking, this
article
may help you:
We need to contact your activity provider to refund you.
To make this process go faster, you can already obtain the refund approval by chatting with your activity provider, simply follow this
article
.
Once a booking is placed, you can directly talk to your activity provider to modify your booking.
This
section
will explain to you how to do it.
You have booked an activity, and you now have a payment issue.
This
section
might answer your questions.
We are sorry to see you go! This
article
might help you.
Did it help?
No, I still need help
You can access our
Help Center
to try solving your issue on your own, or you can contact us using the fields below.
Feedback
CheckYeti works hard for providing the best experience to our customers
. However, sometimes things do not turn out as expected.
Please, provide us more details and information regarding the issue, and
we will do our best for finding the right solution to it.
Please provide your
booking ID
Example: ABC123
Can't find your booking ID?
You can find it in your confirmation email as seen in the screenshot below, or follow this
article
!
Important:
Make sure to provide the
6
characters
.
Example: ABC123
What is your
name
?
What is your
email
?
[email protected]
Important:
Please make sure to use the
same email
as you used for your booking. In case you provided the wrong email, please provide a correct email.
Which
language
do you speak?
So that we can answer you in your language
-
English
Deutsch
Français
Italiano
Español
Nederlands
What is your
phone
number?
We will only call you if we need more information
Where is your activity taking place?
Our country expert will get back to you
-
Austria
Germany
France
Italy
Croatia
Spain
Portugal
Greece
Slovenia
Switzerland
Andorra
Malta
Poland
Czech Republic
Slovakia
Cyprus
Australia
Norway
Iceland
New Zealand
Monaco
South Africa
United Kingdom
Marroco
Albania
Turkey
Other
Where do you want to do your activity?
Our country expert will get back to you
-
Austria
Germany
France
Italy
Croatia
Spain
Portugal
Greece
Slovenia
Switzerland
Andorra
Malta
Poland
Czech Republic
Slovakia
Cyprus
Australia
Norway
Iceland
New Zealand
Monaco
South Africa
United Kingdom
Marroco
Albania
Turkey
Other
Choose a
date for your activity
You can tell us more dates in your message later if you want
Tell us everything
Describe as much as possible so we can help you
Upload a
file
Drag and drop or browse files to upload
Send!
Send!