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Welcome to CheckYeti Support

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Category of issue

This section might help you:

CheckYeti Customer Account

For the issue you picked, this article may help you.

If you want to cancel your booking, this article may help you:

We need to contact your activity provider to refund you.

To make this process go faster, you can already obtain the refund approval by chatting with your activity provider, simply follow this article.
Once a booking is placed, you can directly talk to your activity provider to modify your booking.

This section will explain to you how to do it.

You have booked an activity, and you now have a payment issue.

This section might answer your questions.

We are sorry to see you go! This article might help you.

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You can access our Help Center to try solving your issue on your own, or you can contact us using the fields below.
Feedback
CheckYeti works hard for providing the best experience to our customers. However, sometimes things do not turn out as expected.
Please, provide us more details and information regarding the issue, and we will do our best for finding the right solution to it.

Can't find your booking ID?

You can find it in your confirmation email as seen in the screenshot below, or follow this article!

Important:

Make sure to provide the 6 characters.
Example: ABC123
Important:
Please make sure to use the same email as you used for your booking. In case you provided the wrong email, please provide a correct email.
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