LOOKING FOR HELP WITH PLANET COASTER 2?
Help us to help you
This support form is for Planet Coaster (2016) tickets only.
Please click here for assistance with Planet Coaster 2 issues
; this will land you on our launch/crash issues article where you can submit a ticket using the button at the bottom of that page.
This will ensure your ticket reaches the right destination and is actioned accordingly.
If you need help with Planet Coaster (2016), please continue below.
Name
Email
We'll use this to contact you, so do make sure you have access to this address.
Subject
Provide us with a short summary of your reason for contact
What platform are you using to play?
PC
PlayStation 4
PlayStation 5
Xbox One
Xbox X|S
PSN Email
If your PlayStation account Email address is different to the address your reaching out to us from, please confirm the new address here
PSN ID
Please provide your PSN ID
Xbox Email
If your Xbox account Email address is different to the address your reaching out to us from, please confirm the new address here
What can we help with?
Please specify the category of your issue
Purchase
Gameplay & Technical
Other
Where did you make your purchase for PC?
Steam
Game Pass
Other
Steam ID
Epic ID
Where did you make your purchase for Xbox?
Microsoft Store (Xbox)
Game Pass
Other
Where did you make your purchase for PlayStation?
PlayStation Store
Other
From which other store, did you make your purchase?
You've selected 'Other' as your store, please specify where you made your purchase
Please provide the date of purchase
Let us know the date you made your purchase
Please provide the time of purchase
What time of day did you make your purchase?
Was your purchase physical or digital?
Physical
Digital
Please provide any error codes you may have received or can see on-screen
Do you have any modifications installed?
Yes
No
Description
DxDiag Upload
Please could you provide us with a copy of your DxDiag report; this report provides information on your system that we can use to potentially identify the cause of the issues experienced.
Use our guide here to generate your DxDiag report
You can also add any additional attachments you may have. This could be screenshots or video footage, each of which may help us resolve your issue faster.
Upload: DxDiag
Drag and drop or browse files to upload
Attachments Upload
Please provide us with any additional attachments you may have. This could be screenshots or video footage, each of which may help us resolve your issue faster.
Upload: Attachments
Drag and drop or browse files to upload
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