Requester Name

Requester Email

Pre-sales or After-sales related issue

Pre-salesAfter-sales issue

Pre-sales Issue

Pre-sales:Product inquiry Pre-sales:Promotion inquiry Pre-sales:Policy inquiryPre-sales:Payment inquiryPre-sales:Tax-exemptionPre-sales:Buy after-sales materialsPre-sales:Shipment inquiryPre-sales:Order cancellationPre-sales:Order modificationPre-sales:Others

After sales Issue

After-sales:Technical supportAfter-sales:Software inquiryAfter-sales:Return & Refund applicationAfter-sales:Others

Product Series

P SeriesS SeriesF SeriesM SeriesD SeriesH SeriesScreen PrinterLaserbox SeriesOther

P Series Product Model

P2P2 RA2 ProP2 Conveyor FeederP2 Riser BaseP2 Honeycomb PanelP2 Smoke PurifierP2 Fire Safety KitOther Accessories for P2

S Series Product Model

S1S1 RA2 ProS1 Conveyor FeederS1 Riser BaseS1 Honeycomb PanelS1 Smoke PurifierS1 2W Infrared Laser ModuleS1 Smart Air AssistS1 Fire Safety KitOther Accessories for S1

F Series Product Model

F1 UltraF1 Ultra RA2 ProF1 Ultra ConveyorF1 Ultra Desktop PurifierF1 Ultra Smoke PurifierF1F1 RA2 ProF1 Slide ExtensionF1 Desktop PurifierF1 Rolling CasePedal SwitchButton SwitchOther Accessories for F1/F1 Ultra

M Series Product Model

M1M1 RA2 ProM1 Riser BaseM1 Honeycomb PanelM1 Smoke PurifierM1 Air AssistM1 Fire Safety KitOther Accessories for M1M1 UltraM1 Ultra Riser BaseM1 Ultra RA2 ProM1 Ultra Honeycomb PanelM1 Ultra Smoke PurifierM1 Ultra Air AssistM1 Ultra Fire Safety KitM1 Ultra Inkjet printing moduleM1 Ultra 20W Laser moduleM1 Ultra 10W Laser moduleOther Accessories for M1 Ultra

D Series Product Model

D1 ProD1 Pro RA2 ProD1 Pro 40W Laser ModuleD1 Pro Extension KitD1 Pro Extension HoneycombD1 Pro Honeycomb PanelD1 Pro 1064nm Infrared Laser ModuleD1 Pro EnclosureD1 Pro Air AssistD1 Pro Fire Safety KitD1D1 RA2 ProD1 Extension KitD1 Extension HoneycombD1 Honeycomb PanelD1 1064nm Infrared Laser ModuleD1 EnclosureD1 Air AssistOther Accessories for D1/D1 Pro

H Series Product Model

Smart PressMini PressSmart ControlSmart Press PlatformSmart Press Mat

Purchase platform

xTool websiteAmazoneBay Others

Order ID

Product SN

Please find the Product Serial Number on the rear plate of the machine.

Description(More details about the issue you want to consult, thanks.)

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