At the moment, gas cylinders are not included with the purchase of the Aarke Carbonator.

400-425g/60L CO2 cylinders from Sodastream, AGA, Linde, and many other standard gas cylinders available on Amazon and in some local supermarkets.

No outlet needed. Our carbonators are cordless and electricity-free.

Occasionally you won’t hear the sound due to heat, cold, or different pressure.

Always be sure to fill to the marked water line on the PET bottle or water could end up inside the machine. Over time, this might damage the carbonator.

You can pump the lever an unlimited number of times to achieve more carbonated water. We recommend 1-3 pumps for best carbonation results. Cheers!

Yes. At the end of its lifetime you can unscrew the bottom metal part, remove the cap and recycle the components separately.

Our PET bottle has an expiration date for safety reasons. By its expiration date, the bottle’s plastic may be weakened from use and should be replaced.

Yes. We only use food-grade, virgin PET. This means that our bottles are non-toxic, BPA-free and do not contain any harmful chemicals.

In order to achieve the slim profile of our Carbonator, PET bottles are currently the only option.

Glass bottles would need a protective casing, due to risk of explosion. For safety reasons, please only use our carbonator with the original PET bottle.

Our bottles can only withstand a maximum temperature of 40 degrees Celsius, while most dishwashers operate at extremely high temperatures, placing the structural integrity of the bottle at risk.

The best way to clean your Aarke PET Water Bottle is by using clean lukewarm water and a mild detergent. If using a dishwashing brush, please make sure it is intended for cleaning plastic bottles.

You can shop Aarke products at Aarke.com or find local retailers by selecting your country and city in our Store Locator.

Please check your retailer of choice's website for the latest updates related to pandemic regulations in different countries.

The warranty period for the Aarke Carbonator is 2 years. In the event that your Carbonator malfunctions within 2 years of its date of purchase, and we determine that this is due to faulty workmanship or materials, we will repair or replace your Carbonator free of charge.

The Carbonator's warranty is voided if the product is damaged due to: 

  • An accident that occurs pre-purchase
  • Abuse and misuse
  • Damages caused by use of non-Aarke water bottles
  • Damages caused by use of a faulty gas cylinder

Please take a photo of your damaged bottle and attach it below. Please note that we may be unable to help you without the proof of damage. 

If possible, please also attach a proof of purchase such as a photo of your receipt, the bank statement specifying the transaction, or your order confirmation email.

Proof of PurchaseIf possible, please attach your proof of purchase below. This will enable us to help you more quickly.

Once your order has been shipped, you will receive a shipment confirmation email from Aarke with a link to track your order.

Please note that due to pandemic restrictions and high demand it can take up to 5 business days for orders to be shipped.

Unfortunately, we cannot speed up the delivery of individual orders.

Credit card refunds usually take 7-14 business days to appear on your statement. 

Please note that the cost of shipping is not refundable.

Please check our Shipping Information page for more details based on your location.

Once your order has been shipped, you will receive a shipment confirmation email from Aarke with a link to track your order.

Please note that due to pandemic restrictions and high demand it can take up to 5 business days for orders to be shipped.

Please check your Spam folder and contact us if you have not received the order within 6-10 days.

If you are based outside the European Union, you are responsible for paying the customs fees and duties on your order. If you are based in the UK, your customs fee is paid for by Aarke and included in the price of shipping. 

We accept Visa, Mastercard, American Express, and PayPal. 

Please check our Payment Information page for more payment options that might be available for your country.

For customers shopping within the EU, the prices displayed on our website already include VAT. 

Customers shopping outside the EU may be subject to import charges, duties and taxes, including VAT, which are not included in the prices on our website. We recommend reading our Terms & Conditions for more details before making a purchase.

Our website (aarke.com) is intended for sales to consumers for non-commercial use only. Therefore it is not possible to deduct tax under these conditions.

Please read our Terms & Conditions for more details.

Please note that it can take up to 15 business days for us to generate and send you an invoice.

For press and promotional information, please contact us at press@aarke.com.

If you're interested in becoming an Aarke brand partner, please contact us at social@aarke.com.

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