Swann Communications
Please provide your contact details and other required information below.
*
A
valid
tech support case is
required
when submitting this form.
** Fields
with
*
are mandatory.
What is your
name
?
What is your
email
?
Your
phone
number?
What is your
full
postal
address
(including
post code
)?
Your
country
of location?
Australia
New Zealand
United States
Canada
Latin America
Mexico
United Kingdom
Other country
Hi [field15],
Unfortunately,
this service
is not available in your
country
. Please contact the
store
or
supplier
where you purchased the item from for the required support.
Thank you.
Swann Support Team
Your
case
number?
Your
Unique Support Code
?
An active support case number related to this claim is required. Don't have one?
Click here
to contact us and have our Tech Support agents assist you.
Need help finding your Swann Security app Unique Support code?
Click here
and follow the guide. This only takes a few seconds.
Warning:
For NVRs, DVRs, Wi-fi cameras, and other Swann Security devices, please make sure to
remove
the device from your app's
Devices setting
and then
factory reset
before sending back to us!
Your
message
*This is
optional
, but please
provide
a
detailed description
of the issue if you do
NOT
have an active Support case.
Upload
Proof of Purchase
*Only 1 png jpg jpeg pdf tiff file is accepted up to 3 MB.
Drag and drop or browse files to upload
*Proof of purchase
(POP) is
optional
, but please note that
not having
this document may
delay the processing
of your case. Our
RA Team
may also ask for it if deemed
necessary
.
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