Hello!

Please note that delivery times are as follows:

Europe: Within 10 business days.

North America: Within 15 business days.

Europe: Within 10 business days.

North America: Within 10 business days.

In order for us to help confirm the status of your order, please provide the information on the following fields bellow, as this will be required for our support dragons to identify the status of the order.

The steering mark works to ensure the sleeves are correctly aligned. Doing so will guarantee every sleeve is equal and therefore tournament legal.

We ship to the following countries:

Yes! We can confirm that all our apps are free, and most of our features as well as our basic features are fully accessible for free. But by signing up for a subscription you will have access to extra features and the app will become ad free.

While using our apps for free, you will be able to store cards, allowing you to track your collection digitally, with no limit in terms of the number of cards or decks you want to create or to keep on your Wishlist.

You will also be able to see the current price of cards in a given Market (depending on the market you have selected), while being able to do all of this with our scanner, which will be able to swiftly identify your cards and store them digitally with only a few pushes of a button as well as an alert system, letting you know which cards, that you're interested, have dropped a certain amount, giving you better options for you to save up on the cards you wish to acquire.

With the subscription, you will also have on top of all of this, the ability to track the price changes on cards of your choosing on the previous months, as well as an experience with no adds.

We can confirm that most of the issues associated to our apps and database can be solved by logging off and using the option to reset and download all that you may find by going into Menu, followed by Settings and then “Reset and Download All”

Sleeve Crafter sleeves are currently only available as Brushed. Matte or Dual sleeves are unfortunately not going to be available in the near future.

Yes! As of June 2023 Sleeve Crafter is available in both standard and Japanese size. Simply go to our website to order.

Please use high quality images that are minimum 300dpi at 2.5”×3. 5” or 63.5×88.9 mm at the time of upload. Uploaded image format should be PNG, JPG or JPEG only.

Yes, we currently only print custom sleeves with white borders. We hope however, to have more options in the future.

We understand that our customers have may become attached to specific sleeves that end up retiring, however, our dragon's like to innovate and bring to come up with new inventions in their forge, which sometimes end up replacing or even becoming our new focus of production.

We can also confirm that there is a possibility that retired sleeves may comeback in the future.

We apologize for any issue related to our products and we ask to please leave your email on the field below as our dragons will get back to you providing a form that will be required to fill with all information so that our quality department can evaluate and act on this issue.

Feel free to reach out to us if you have any other questions.