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How can we help you today?
A product
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What is your webshop question regarding?
An exsisting order
Sleeve Crafter
Do you ship to my country?
Delivery times
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Sleeve Crafter
Why Don't You have my Favorite Color anymore?
My product is broken/bad quality/missing items
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Where is my order?
My product is broken/bad quality/missing items
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Sleeve Crafter
None of the above
I am a ...
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Private costumer
Content creator
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North America
Europe
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What is your app question regarding?
Are the Card Manager apps free?
What do I for free vs. with subscription?
A technical issue
I have an idea for a cool feature
More specifically ...
Can I only get white borders?
Is Sleeve Crafter available for Japanese size?
Is Sleeve Crafter available in Matte or Dual?
What's the mark at the bottom of the sleeves?
What's the requirements for the artwork I upload?
I have a suggestion for a feature
More specifically ...
An exsisting order
Sleeve Crafter
Do you ship to my country?
Delivery times
Issues placing an order
Another technical issue
Please note that delivery times are as follows:
Orders
with
Sleeve Crafter
products
Europe:
Within 10 business days.
North America:
Within 15 business days.
Orders
without Sleeve crafter
products
Europe:
Within 10 business days.
North America:
Within 10 business days.
Delivery time exceeded
My order has exceeded the standard delivery time
In order for us to help confirm the status of your order, please provide the information on the following fields bellow, as this will be required for our support dragons to identify the status of the order.
Order or reference number
Order no not available
I don't have that available
E-mail associated with the order
Mail not available
I don't have that available
Order date
Amount paid
Name on the order
The steering mark works to ensure the sleeves are correctly aligned. Doing so will guarantee every sleeve is equal and therefore tournament legal.
We ship to the following countries:
Austria
Belgium
Canada
Czech Republic
Denmark (not Greenland or the Faeroe Islands)
Estonia
Finland
Germany
Greece
Hungary
Ireland
Italy (not San Marino)
Latvia
Lithuania
Luxembourg
France, Metropolitan (not French Overseas Departments or Overseas Territories, or Monaco)
Netherlands
Norway
Poland
Portugal mainland
Slovakia
Slovenia
Spain (not Ceuta and Melilla, Canary Islands or Andorra)
Sweden
Switzerland
United Kingdom (not the Channel Islands or Gibraltar)
United States
It is not possible to deliver orders to addresses outside these countries.
Yes! We can confirm that all our apps are free, and most of our features as well as our basic features are fully accessible for free. But by signing up for a subscription you will have access to extra features and the app will become ad free.
While using our apps for free, you will be able to store cards, allowing you to track your collection digitally, with no limit in terms of the number of cards or decks you want to create or to keep on your Wishlist.
You will also be able to see the current price of cards in a given Market (depending on the market you have selected), while being able to do all of this with our scanner, which will be able to swiftly identify your cards and store them digitally with only a few pushes of a button as well as an alert system, letting you know which cards, that you're interested, have dropped a certain amount, giving you better options for you to save up on the cards you wish to acquire.
With the subscription, you will also have on top of all of this, the ability to track the price changes on cards of your choosing on the previous months, as well as an experience with no adds.
We can confirm that most of the issues associated to our apps and database can be solved by logging off and using the option to reset and download all that you may find by going into Menu, followed by Settings and then “Reset and Download All”
Solve app issue?
That did not solve my issue
No, we currently only print standard sized Brushed sleeves. We hope however, to have more options in the future.
Please use high quality images that are minimum 300dpi at 2.5”×3. 5” or 63.5×88.9 mm at the time of upload. Uploaded image format should be PNG, JPG or JPEG only.
Yes, we currently only print custom sleeves with white borders. We hope however, to have more options in the future.
We understand that our customers have may become attached to specific sleeves that end up retiring, however, our dragon's like to innovate and bring to come up with new inventions in their forge, which sometimes end up replacing or even becoming our new focus of production.
We can also confirm that there is a possibility that retired sleeves may comeback in the future.
We apologize for any issue related to our products and we ask to please leave your email on the field below as our dragons will get back to you providing a form that will be required to fill with all information so that our quality department can evaluate and act on this issue.
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Feel free to reach out to us if you have any other questions.
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