Chimpy AG
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FAQ Categories
Chimpy Powerbank
Rent & Return
Return Conditions
Deposit
Questions related to the Chimpy Powerbank
Can I charge the Chimpy Powerbank myself?
The Chimpy Powerbank doesn't work properly. What can I do?
The Chimpy Powerbank was already empty / not fully charged when I picked it up. What can I do?
My Chimpy Powerbank is bloated or damaged beyond return. What should I do?
Questions related to renting and returning
Where can I return the Chimpy Powerbank?
Can I keep my Chimpy Powerbank?
How long can I keep the Chimpy Powerbank?
The barcode from the Chimpy Powerbank is missing. What can I do?
The Return Point does not take back my Chimpy Powerbank. What can I do?
Questions related to the return conditions
Can I return my Chimpy Powerbank if it is damaged?
Can I return my Chimpy Powerbank without cable?
Can I return my Chimpy Powerbank without label?
Can I return my Chimpy Powerbank without the receipt?
Questions related to the deposit
How do I get my deposit back?
Do I get my deposit back when the Chimpy Powerbank is damaged?
Do I get my deposit back if I don't return the cable?
Do I get my deposit back if the label is gone?
Do I get my deposit back if the return deadline has passed?
How much deposit is left on my Chimpy Powerbank?
If you need more help please fill out the form below.
Become a Chimpy Partner
Offer your customers to rent and return Chimpy Powerbanks. Whether at a kiosk, in the catering industry, at festivals and events, in a vending machine or as a stand-alone machine: we always offer you the perfect solution.
Join Chimpy now
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