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FAQ Categories
Chimpy Powerbank
Rent & Return
Return Conditions
Deposit
Questions related to the Chimpy Powerbank
Can I charge the Chimpy Powerbank myself?
The Chimpy Powerbank doesn't work properly. What can I do?
The Chimpy Powerbank was already empty / not fully charged when I picked it up. What can I do?
My Chimpy Powerbank is bloated or damaged beyond return. What should I do?
Questions related to renting and returning
Where can I return the Chimpy Powerbank?
Can I keep my Chimpy Powerbank?
How long can I keep the Chimpy Powerbank?
The barcode from the Chimpy Powerbank is missing. What can I do?
The Return Point does not take back my Chimpy Powerbank. What can I do?
Questions related to the return conditions
Can I return my Chimpy Powerbank if it is damaged?
Can I return my Chimpy Powerbank without cable?
Can I return my Chimpy Powerbank without label?
Can I return my Chimpy Powerbank without the receipt?
Questions related to the deposit
How do I get my deposit back?
Do I get my deposit back when the Chimpy Powerbank is damaged?
Do I get my deposit back if I don't return the cable?
Do I get my deposit back if the label is gone?
Do I get my deposit back if the return deadline has passed?
How much deposit is left on my Chimpy Powerbank?
If you need more help please fill out the form below 👇
Become a Chimpy Partner
Offer your customers to rent and return Chimpy Powerbanks. Whether at a kiosk, in the catering industry, at festivals and events, in a vending machine or as a stand-alone machine: we always offer you the perfect solution.
You can find our Open Positions and more information about our Work Culture
here
.
For other requests please fill out the form below.
Name
Email
Phone Number
Country
Switzerland
Germany
France
Austria
Italy
Other
Business Type
Kiosk or Convenience Store
Catering & Nightlife
Event Industry
Vending Machines
Other
Company Information
Where do you want to offer our service?
Event Information
Tell us more about the event.
What is your request?
Chimpy-NO
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