RMA Submission
Version: 0.6.2
To return hardware back to Network Innovations we require information in order to move forward with the processing.
Please have the following information ready to complete the form:
Account number
- this may be found on your previous invoice or contact your sales representative
Hardware Information
- serial numbers and additional ID numbers (IMEI, PSN)
Organization Information
- company information and requestor contact information
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Account Information
Account Number
PO Number
Billing Address
Please provide your account address
Company Name
Address
City
State/Region
Zip/Postal code
Country
Shipping
Please provide shipping information
Shipping Courier Company
Shipping Courier Number
NOTE:
If a courier is not listed, we will prepay and add shipping to the invoice.
Shipping address same as billing
Shipping address same as billing
Street address
City
State/Region
Zip/Postal Code
Country
Hardware list
Enter all the items you wish to return
Hardware type
Satellite phone
Radio
BGAN
VSAT
IP Network
MSAT & SATRAD
IoT Devices
Hardware items
Provide relevant information for each device, use N/A for any section not applicable
Make
Model
Serial/ESN
Issue
IMEI/PSN
+ add additional hardware
Terms & Conditions
Goods that are returned under warranty and determined to be “No Trouble Found” will be assessed a
$285 USD charge per item
. Goods that are not under warranty will be assessed an evaluation fee of
$285 USD per item
plus the cost for any parts and labor used for a repair.
Contact information
Please provide your contact information
Email
Phone
First name
Last name
Confirmation
Additional Information
Provide any additional information
Network Innovations is committed to protecting and respecting your privacy, and we’ll only use your personal information to administer your account and to provide the products and services you requested from us. From time to time, we would like to contact you about our products and services, as well as other content that may be of interest to you. If you consent to us contacting you for this purpose, please tick below to say how you would like us to contact you:
Communications consent
I agree to receive communications from Network Innovations
In order to provide you the content requested, we need to store and process your personal data. If you consent to us storing your personal data for this purpose, please tick the checkbox below.
Data store consent
I agree to allow Network Innovations to store and process my personal data.
You can unsubscribe from these communications at any time. For more information on how to unsubscribe, our privacy practices, and how we are committed to protecting and respecting your privacy, please review our Privacy Policy (
https://www.networkinv.com/privacy-policy/
).
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