Please fill in this form and we will get back to you shortly
Your name as it appears on the order
we will use this for communicating with you
Email address on the order
if different from above
Please enter the numbers only, e.g. for #LI12345 enter "12345"
How can we help you?
Where is my order? (Please only contact us if more than 10 working days has passed since your order)
I want to return a damaged or faulty personalised item
I want to change the address on my order (please supply details below)
I want to cancel my order
My name isn't showing on my order confirmation
I've only received part of my order
Other (please specify below)
Please provide any additional information here
e.g. New address or details of damaged products etc.
If your item is faulty please upload a picture of the damage
Please check our
too - we have answers to many common questions there.
We aim to respond to support queries within 24 hours however our customer support team work Monday to Friday so sometimes this may not be possible.
Love Island Shop is operated under licence by Show Stores. Please see our
Terms and conditions
Privacy and Cookies Policy
for further information.