Please note that packages marked as "delivered" for more than 14 days, will not be eligible for any form of compensation.
The information provided for a stolen claim helps ensure company and customer integrity. Please fill out this form as accurately as possible, as it may be utilized by local law enforcement in areas with multiple stolen packages.
Recura policy maintains that a package is considered lost after 5 business days without a scan. Customers who meet this criteria will be entitled to a full refund minus the price of their Recura purchase.
If high volume thefts are recorded in your area, we may ask for further information regarding the selection above.