REQUEST YOUR REFUND HERE
First & Last Name
Email
Purchase Location
Where did you buy your plan?
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Best Buy
MintMobile.com
Amazon
Order Number
Upload Receipt
Please ensure price, item purchased and payment type is visible
UPLOAD RECEIPT
ICCID (SIM Card Number)
How would you like to recieve your refund?
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Check (via mail)
Paypal
Enter your PayPal email address
Enter your mailing address
Have you activated the SIM card you would like to return?
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Yes, the SIM card has been activated
No, the SIM card has not been activated
What is the primary reason for your return?
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Coverage or service quality issue
Activation/SIM issue
Ordered in error
No longer needed
Phone/Device compatibility issue
Pricing/Plan issue
Delivery issue
Found a better offer
Other
No Longer Needed Description
Coverage or Service Quality Issue
Select all that apply
Dropped, missed or poor quality calls
Missed or slow texts
Slow data or no data available
Activation/SIM Issue
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Phone number issue: Wanted to keep current number or wanted to get new number
Activated the wrong SIM card in the kit
eSIM issue
I cannot activate within the 45 day activation period
Other
Activation/SIM Issue: Other
eSIM Issue Description
Ordered in Error
Select One
Ordered multiple by mistake
Order not placed by me
Phone/Device compatibility issue
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My phone is locked to my current carrier
My phone does not work with Mint Mobile
Purchased for a watch or tablet
Pricing/Plan issue
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Plan is too expensive
Plan duration doesn’t work for me
Unclear promotion terms
Delivery Issue
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Did not receive SIM kit
Did not arrive on time
Reason for return: Other
Which wireless service are you leaving Mint Mobile for?
How did you hear about Mint Mobile?
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