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Customer Care Survey
Did you have a new product installed or was your current system serviced?
Service Type
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How likely are you to contact this dealer in the future for heating / cooling needs?
How likely are you to recommend this dealer to your friends and family?
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How would you rate your overall experience with this dealer?
How valued did you feel while the dealer was interacting with you?
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Customer Value
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How easy was this dealer to do business with?
How effective was this dealer at meeting your needs?
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Dealer Effectiveness
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